Hydrating & Clarifying Facial

Leave a few days rather than treating the day before. Most people look their best a day or two afterwards, once any mild redness has settled and disturbed congestion has finished surfacing. Occasionally a small spot appears in that window, which is far easier to manage with a few days in hand than the morning of a wedding.

Yes — the consultation itself is complimentary. What you pay when you book is a fee that holds the appointment time, covering the clinician's reserved time and helping reduce missed appointments. The team will explain it as you schedule.

Usually yes, for a short period, and this is worth asking about when you book. Retinoids and exfoliating acids already speed up how fast your skin sheds, so exfoliating on top of that is the most common reason someone leaves a gentle facial with irritated skin. Tell us exactly what you use and how often, and we will advise when to pause it and when to restart.

One of our experienced estheticians or laser technicians, working directly under the guidance of our physicians — Dr. Gidon Frame, Dr. Sarina Govindasamy and Dr. Teri Fisher. A facial involves no needles, so it does not need to be performed by a doctor; what it does need is someone who works on skin every day and knows when to ease off. The physicians set how these treatments are delivered and are on hand in the clinic, and if your skin turns out to need medical attention rather than a facial, that referral happens under the same roof.

Done on properly softened skin and with the right pressure, no. Pores do not stretch permanently from being cleared — they look smaller afterwards because they are emptier. The damage comes from force: pressing hard on congestion that is not ready to lift can bruise the surrounding skin and leave a mark. This is precisely why unsuccessful extractions are left rather than pushed.

Congestion that was already forming below the surface gets disturbed and comes up sooner than it would have. It is not new acne and it usually settles within a few days. If it happens every single time, that is useful information — it often means the underlying issue is acne rather than simple congestion, and needs a different kind of treatment.

No. A facial works at the very surface with mechanical and mild exfoliation, gives an immediate refresh and involves no downtime. A peel uses a chemical solution to remove layers of skin more deliberately, works on concerns like pigmentation and texture that a facial cannot reach, and comes with flaking and recovery. They serve genuinely different purposes, and one is not a lighter version of the other.

The benefit is measured in weeks, so people who make it part of their routine usually return periodically rather than once. What actually determines your interval is how quickly your skin re-congests, which depends on how oily it is, your environment, your makeup and your home routine. Someone with very oily, congested skin will notice the difference fading sooner than someone whose skin is dry and well maintained.

Often yes, when your rosacea is settled and the treatment is adapted — gentler exfoliation, no heat, careful product choice, and no vigorous extraction. When your skin is actively flaring, it is better to wait, because stimulating inflamed skin tends to worsen the flush rather than calm it. Tell us at booking so time is allowed to adjust the treatment.

Sometimes, and it can be a useful complement — but it depends on what you are taking. Skin on strong topical actives or oral acne medication can be fragile and much more easily irritated, and some medications mean waiting altogether. Tell us what you are on and who prescribed it, and the treatment can be timed and adjusted around your medical care rather than working against it.

Usually yes, particularly if your skin was congested to begin with — that first session tends to be the most striking. Skin looks brighter, feels smoother, and takes your products better. What one session will not do is change anything structural, so if you are hoping to see lines, pigment or scarring improve, this is the wrong treatment and you would be better spending on one aimed at that concern.